Do You Need Tech Help?
The phone rang indicating an unknown number. As is my practice, I ignored the call. If it was important, the caller would most likely leave a voicemail message. Indeed, there was a message.
Upon listening to the message, I realized it was yet another similar request starting with, “I got your name from ________ , who indicated that you could help me with my computer, mobile phone, Internet, etc.”
My Program
Before taking on a new client, it is important to determine in advance whether or not I can help them. The following is the process I follow:
– Return the phone call and discuss the client’s needs. If I could not help them, I didn’t want to waste their time or money.
– If we jointly determine to move forward, before setting up a meeting, I discuss my fees and ask them to compose a list of topics they are interested in addressing.
– At our first meeting, we discuss their needs and set priorities.
– I evaluate if their existing equipment supports their needs. Perhaps simple upgrades/maintenance is necessary. If not, I recommend and assist in ordering and installing a new computer, mobile phone, etc.
Once we are ready to tackle the prioritized list of projects, we discuss my rules:
– Initially, each meeting lasts only one hour. I have found my clients tend to feel overloaded after an hour.
– Only one topic will be discussed per session.
– The client should have a separate notebook and take their own notes.
– Once I have demonstrated a task, its up to the the client to take over and practice with my supervision.
– If follow-up meetings are scheduled, we first review the work of the previous meeting to make sure that there are no questions before proceeding with a new task.
– I indicate that I am available via phone or e-mail to answer questions between meetings at no charge.
I do not prepare notes or work with a standard list of recommended equipment. I often meet many people in the course of a day and personalize their hardware and software to fit their needs.
What Your Kids Can Teach You About Tech
“The millennial generation has consumer technology figured out. They keep costs to a bare minimum while their parents pay hundreds of dollars a month for cellphone, cable or satellite TV, Internet services and other technology.” So states Karen Blumenthal in an article in the Wall Street Journal.
In her article, she suggests you consider whether you need a landline and why many people are just relying on their cell phone at home. For those of you that have a smartphone, make sure your data plan matches your usage.
Savings can also be realized by making sure you are using wireless technology, whether at home or on the road to access the Internet.
And finally, do you really need a TV?
To read her article click below:
8 Reasons Why It’s Time to Get a Tablet
Tablets have received more attention in the past year than any other technology product. Their popularity has been so great that many traditional computer manufacturers are scrambling to adjust to this change in demand.
Why are tablets so popular? Here are just some of the main reasons.
1. Portability – Smaller and lighter than a laptop
2. Ease of Use – One touch away from your favorite news services, stock reports, restaurant reviews, movie schedule, etc.
3. Immediate Start-up – Much faster than waiting for your computer to “load up.”
4. Video chatting – Keeping in touch with family, friends, and business associates.
5. Reading books
6. Online media – Music, movies, and TV
7. Maintenance free – Tablets don’t crash
8. Affordability – Less expensive than most laptops
Need Help Selecting the Right Techie Gift?
Confused by all the choices?
Kindles, Nooks, iPads, iPhones, Androids, digital cameras, etc. The list is endless. You want to make sure you select the right gift for your friends, family and business associates.
Before you walk into one of the many retailers offering “deals” on the latest and greatest new techie gadgets, consider the following:
Not all people are created equal. While many of us love gadgets, giving your parent or child an ipad might be something they will never be able to use. Make sure your gift is in line with their technology acumen.
Most items listed above vary in price based on their specifications. Make sure you understand the differences between basic and advanced features.
Gift certificates for books for the Kindle and music for the iPhone are just two examples.
For family or friends whom you feel might be confused by all the new technology or need to brush on their technology skills, you should consider giving them a copy of my e-book, which can be ordered and read on both a Kindle and an iPad, directly from Amazon by clicking here.
How about a gift of a few hours of computer lessons?
If you want to make sure your gifts are received with a “Wow” instead of a confused look, give me a call at 917 921-4518 or e-mail me at jblue@bluetutor.com. I can help you make the right choices.
IS THE “NEW” iPAD FOR YOU?
The big news in the tech world this past week has been the launch of the “New” iPad. This third generation iPad has received a great deal of press both before and after the launch.
The first question you must ask yourself is whether or not a tablet is for you. The iPad is still the number one ranked and best selling tablet. If you already own one, then you must evaluate the merits of upgrading to the “latest and greatest.” For those of you who have never owned one, the major issue is to determine whether a tablet will address your technology needs, whether for personal or professional purposes.
As indicated in previous posts, the tablet has proven to be an ideal substitute to the much heavier laptop computer for the road warrior. Tablets are excellent for communication (email, messaging, skype, etc) and getting information (news, weather, restaurants, movies, games, etc). For those of you that do a lot of writing, there are many keyboards on the market that make typing much easier than the touch pad. However, despite publicity to the contrary, it does not replace a computer since there are many functions that require a computer.
During the past few months, I have introduced the iPad to several clients who have never used a computer. Tablets have proven to be the ideal solution to techno-phobics who had previously been reluctant to embrace technology. The larger screen and easy access to “apps” has changed their world.
If you have been considering your first tablet purchase, take some time to sit down and write down your technology needs. There are many options to choose from, the iPad, Nook, Kindle, etc.
As for those of you considering an upgrade, the new iPad offers a faster processor, high resolution screen, 4G wireless service, and a far better camera than the earlier models.
However, like many new products, there are several issues that have surfaced that must be considered before you decide to upgrade.
The iPad offers two ways of accessing the Internet. The popular choice is the faster wireless 4G network, at this time provided by both Verizon and AT&T. The monthly charge for this service is based on the amount of data used. The other, and free method, is any wi-fi network, such as set up in your home, hotels, some airports and coffee shops (Starbucks). Try steaming movies through the 4G wireless network and you will find that your data costs will skyrocket. An article in today’s Wall Street Journal, http://on.wsj.com/GBIDcO, offers a full explanation of what to expect if you use the 4G wireless network and the costs associated with it.
Other reports indicate the new iPad might have a overheating issue, which Apple is looking into.
If you need help determining whether the new iPad is for you as a new purchase or whether you should consider the upgrade, do not hesitate to contact me at 917 921-4518 or by e-mail at jblue@bluetutor.com. Feel free to click here to receive my free white paper on Technology Tips on setting up a home office and becoming a true road warrior.
WHAT TOOLS DO YOU NEED TO COMPETE IN THE DIGITAL AGE?
This century will clearly be remembered as The Age of Technology. Wireless technology permits us to communicate with friends, family and business associates instantaneously, regardless of location. Information is no more than a key stroke away, whether from your computer or mobile device. Skills acquired in the past century alone put you on the wrong side of the Great Digital Divide. Today’s younger generation, having grown up in the digital world, is well positioned to push baby boomers and seniors aside as they enter the job market.
How are your basic computer skills? Whether you use technology for strictly personal use or for professional purposes, you will need the right tools to take advantage of the many changes that have occurred in the worlds of communication and information gathering.
The following are some basic questions you should be asking yourself.
– Whether you use your home based computer for personal or professional purposes, are you comfortable with the software applications you are using?
– Are you able to write, format and properly file documents?
– How about sending and receiving attachments?
– Do you know what updates are important?
– Do you have an active anti-virus program?
– Do you have a backup program?
– Is your wireless network secure?
– Do you have the right cell phone provider for your location?
– Have you upgraded to a smartphone? (iPhone, Android, or blackberry)
– Are you using any cloud based services?
We are living in a mobile world. Within the next 2-3 years, over 50% of Internet access will be done through a mobile device. Are you ready?
If you or someone you know needs help crossing the “Great Digital Divide,” or any other technology issues, do not hesitate to contact me at 917 921-4518 or by e-mail at jblue@bluetutor.com. Feel free to click here to receive my free white paper on Technology Tips on setting up a home office and becoming a true road warrior.
WHY YOU NEED TO EMBRACE TECHNOLOGY
A recent article in the Wall Street Journal http://on.wsj.com/Aqb8dW envisions “The Coming Tech-led Boom.” If the past century produced the Industrial Revolution, this century clearly will be the age of Technology.
Why? Information is no more than a click away and virtually free. Wireless technology permits us to communicate with someone anywhere in the world instantaneously. Technology has already impacted manufacturing through the introduction of automated systems.
The job market has changed radically. Companies are looking to hire innovators who are able to utilize their knowledge of technology to develop new products and services which will increase productivity. Without basic computer skills, people in career transition, either because of corporate downsizing, looking to start their own business, or re-entering the job market, will find it extremely difficult to be competitive. Skills acquired in the past century alone puts you on the wrong side of the Great Digital Divide. Today’s younger generation, having grown up in the digital world, is well positioned to push baby boomers and seniors aside as they enter the job market.
Does your technology support your efforts, either on a personal or professional level? How good are your basic computer skills? Do you know how to determine what you need to be an effective Road Warrior?
If you or someone you know needs help crossing the “Great Digital Divide,” or any other technology issues, do not hesitate to contact me at 917 921-4518 or by e-mail at jblue@bluetutor.com. Feel free to click here to receive my free white paper on Technology Tips on setting up a home office and becoming a true road warrior.
LOOKING FOR A SIMPLE CELL PHONE?
For those of you who are not interested in a fancy smartphone, but a simple cell phone for telephone use only, check out the jitterbug phone at http://www.jitterbugdirect.com/.
Well over 90% of Americans own a cell phone. While the Jitterbug is advertised as the “Cellphone for Seniors,” its attractiveness is to any age group that is looking for a phone that is easy to see, hear, and simple to use.
In this mobile world, being able to reach out to someone in an emergency, regardless of age, makes having a cell phone a necessity. If you or someone else in your family has resisted having a cell phone because of the complexity of the most popular models on the market, consider the advantages of investing in a Jitterbug.
1. No contract required.
2. Larger screen, easy to see, even in the daylight.
3. Larger keyboard, making dialing easy.
4. Live, 24-hour support operators.
5. Affordable pricing starting at $14.99 per month.
If you or someone you know needs assistance selecting a cell phone, or any other technology issues, do not hesitate to contact me at 917 921-4518 or by e-mail at jblue@bluetutor.com. Feel free to click here to receive my free white paper on Technology Tips on setting up a home office and becoming a true road warrior.
PLANNING TO RE-ENTER THE JOB MARKET?
According to a recent article in US News and World Report, http://bit.ly/v0IlW6, about 9 percent of all people ages 44 to 70, are already in encore careers, up from 8.4 million in 2008.
The majority of Baby Boomers did not start their professional careers in the digital world. The way we communicate and acquire information has changed dramatically. Social networks such as LinkedIn, Facebook, and Twitter are now part of our personal and business lives. Cell phones have made us more mobile and reachable everywhere. Everyone uses Google to find people, places and things.
A deep Digital Divide exists with regard to the understanding of technology. On one side is an older generation that built their businesses before the advent of the Internet, Social Media, and New Marketing. On the other side is a younger generation that has grown up with the new technology. Whether you are in the job market or involved in an entrepreneurial venture, your ability to bridge this gap will determine your success in competing against a younger generation that has built networks and customers using the new tools technology offers.
If you or someone you know is looking to re-enter the job market, chances are they will need to brush up on basic computer skills or require help in selecting the right equipment and services to support your needs.
If you or someone you know needs to brush up on basic computer skills, requires help choosing the right computer or any other technology issues, do not hesitate to contact me at 917 921-4518 or by e-mail at jblue@bluetutor.com. Feel free to click here to receive my free white paper on Technology Tips on setting up a home office and becoming a true road warrior.